We aim to make our space as accessible as possible and are continuously working to improve. Here’s what we currently offer:

• Wheelchair Access: A ramp has been installed at the front of the property. Please note that our door width is 70cm, which may not accommodate all wheelchair sizes.

• Please note due to the sensory room size/space we can only accommodate one wheelchair user per booking.

• Hoist Availability: We have a portable mobile hoist available for use in both our sensory play space and sensory room. If you require the hoist, please indicate this on your booking so we can ensure it is ready for your session. The LED ball pit and vibrating acoustic bed are both suitable for hoist transfers.

• Turning Space: While we do our best to accommodate mobility aids, please note that large turning spaces are limited, particularly in the sensory room.

• Toilet Facilities: At this time, we do not have a disabled toilet or changing space on-site. We understand this may be a barrier for some families and are looking into solutions for the future.

If you have any questions or specific requirements, feel free to contact us before your visit — we’re here to help.

We are a small, family-run business operating by booking only. To help us provide the best experience, please inform us of any allergies at the time of booking — we will do our very best to accommodate your needs

Yes, lots of families do too! Please note our sessions run at slightly different times—for example, the sensory play space might be from 10:00 to 11:30, while the sensory room sessions run from 09:45 to 10:45 or 11:00 to 12:00. You’re more than welcome to book both spaces at the same time or back-to-back, depending on what works best for you.

We kindly ask that no outside food or drink be consumed on site unless prior approval has been granted by Sensory Haven. As a small local business, we truly appreciate your support and understanding.

If you or your child have any allergies or specific dietary requirements, please let us know at the time of booking — we’ll always do our best to accommodate your needs wherever possible

No , we are An Inclusive Space for All!

At Sensory Haven, we’re proud to be an inclusive venue. Every session in our Sensory Play Space is run at reduced capacity, making it suitable for all children — from babies and toddlers to children up to age 10.

Our Sensory Room is open to babies, toddlers, children, and adults, providing a calm, engaging space for everyone to enjoy.

We believe that every child should be able to play freely, regardless of any disabilities or additional needs. Whether a child prefers a quieter, more relaxed environment or experiences sensory challenges, our carefully designed venue ensures a welcoming and enjoyable experience for all.

Children shouldn’t have to be separated — that’s why we’ve created a space where everyone can play and have fun together.